The Level 2 Award in Retail Knowledge is a vocational related qualification that focuses on the development of the requisite knowledge and understanding to prepare you for a career in the retail industry. In this qualification you will develop an understanding of the following:
• Business of retail
• The selling process
• Maintaining health, safety and security
• Customer service
• Visual merchandising
• Retail consumer law
• Security and loss prevention
Learn how to work individually and in a team, to improve the effectiveness of a retail business.
What can I do after completing the course?
On successful completion of this qualification you will have the appropriate attributes needed to work within a retail environment. You may progress on to:
Level 2 qualifications in Retail Knowledge or employment within a retail store.
Duration: 6 weeks